All Tasks

(Michal Jurnik) #1

All Tasks section contains all incoming requests which users can process according to their access. For example, if users have a role which validates requests, he/she will see all requests that are waiting for his/her approval.

Difference between All Tasks & My Tasks

The main difference between All Tasks and My Tasks is the visibility of requests. All Tasks contains literally all requests assigned to all users which should be processed.


Difference between All Tasks & All Items

The main difference between All Tasks and All Items is the visibility of requests. In All Tasks section the user can see only requests which are not completed. That means that they are assigned to someone. In All Items you can see both, uncompleted and completed requests.


Requests in All Tasks

Request is represented by one line in particular section. User can open request detail by click on the button with number (= number of waiting requests). Its color is defined by request status (In progress, in approval etc.). Tags representing workflow statuses and roles can be hidden in the Manage filters settings accessable by the cog wheel under the search field. Wider buttons means that the request is overdue. After clicking on particular section of requests list of requests is displayed. User can use content menu (left click on cog wheel) and click on “Open in new tab”.

User can used user (custom) filter to select only requests which are demanded.